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Horizon Goodwill Industries

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Vocational Case Manager (Sales)



Pay Rate: $17.75/Hour

Job Summary: The Vocational Case Manager is responsible for client recruitment, case management, facilitation of employment and career plans and provision of on-the-job and off-site support to assigned clients seeking or in community-based employment.

Essential Functions:

  • Participate in the development and implementation of case finding and client recruitment initiatives.
  • Act as case manager for assigned clients and provide information about and referral to services needed through community resources (i.e.: adult education classes, childcare, transportation, credit counseling).
  • Implement training and interventions to further career development of assigned clients, including job readiness training, job seeking support, employment retention support, and barrier resolution.
  • Act as liaison between assigned clients, employers and referral and funding sources.
  • Provide post-employment support and assist clients to identify and utilize natural support systems.
  • Educate clients, community organizations and employers concerning HGI programs and services.
  • Act as an advocate for assigned clients.
  • Cooperate and maintain good rapport with clients, employers, staff and referring agencies.
  • Maintain all relevant client records, case notes and other documentation including attendance records and progress reports.
  • Complete and submit quarterly reports and program proposals to funding source(s) as directed.
  • Complete monthly progress reports and submit fee-for-service invoices as directed.
  • Assist with program evaluation and community needs assessment to identify program and service needs.
  • Participate in development and submission of program and service proposals to expand and diversify program funding as directed.
  • Participate in agency meetings and committees as directed.

Education and Experience:

  • Associates degree or high school diploma and two years of relevant experience required, Bachelors degree preferred.

  • Personal experience with public assistance system preferred.

  • Must possess clean driving record and provide own transportation.

Potential Career Paths:

  • Case Manager

  • Job Coach

  • Outreach Case Manager

  • Associate Director of Workforce Development

Apply Salary Minimum: 17.75Salary Maximum: 17.75
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