Warehouse Supervisor (Information Technology)

About Us:Trilliant Food & Nutrition is a leading, vertically integrated manufacturer of premium coffees and powderedbeverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation,and service, Trilliant delivers branded and private label solutions across retail, foodservice, and ecommerce channels.
Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturerdedicated to delivering an exceptional beverage experience. By combining industry-leading talent, cuttingedge equipment, and a vertically integrated supply chain, we drive innovation and consistently deliver the highest quality products to our customers--first and fast.
Our brand portfolio includes Victor Allen's®, Dutch Bros® beverages and Nurri™, our better-for-you proteinbeverage line. We are passionate about beverages - and about building a team that's just as energized.We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirationsmay fit with our openings.

Diversity and Inclusion at Trilliant and Horseshoe:We believe talented, great people are the building blocks of our success. We believe in finding the rightpeople, with the right attitude, and providing them with opportunities to excel.

Position Overview:Reporting to the Warehouse and Distribution Manager, this position is responsible for coordinating allaspects of warehouse operations including shipping schedules, loading operations and material handlingactivities (processing, packaging and storage of supplies, materials, and equipment).
Responsibilities:Distribution, Transportation & Warehousing:• Assisting in designing and managing optimal space and storage plan for existing and new warehousefacilities.• Maintain warehousing and distribution center contacts.• Participate in innovative warehousing and distribution programs and processes.• Inbound and outbound transportation management from/to production and distribution facilities.• Assist to develop warehouse and distribution center team.• Coordination of product deployment from internal or 3rd party manufacturing locations to distributioncenters in accordance with overall planning strategies• Work cross-functionally to supply offerings such as factory direct, modular pallets, and customer pickupshipments. Using transportation expenses as a guide, recommend the process for customer returnsand sample order shipments.• Assist with the activities relating to loss/damage claims in partnership with customer service. Thespecific activities include the investigation, timely filing, and collection of the claims.• Direct and coordinate all aspects of warehouse operations including shipping schedules, loadingoperations and material handling activities (processing, packaging and storage of supplies, materials,and equipment.• Prepare schedules for shipping and receiving materials to control the flow of goods and optimizewarehouse space.• Develop, communicate, and monitor work schedules and policies/procedures.• Oversee the inspection of incoming goods and ensures damaged goods are returned and/or credit isreceived as appropriate.• Hires, develops, and reviews warehouse staff.• Seek out and implement innovative warehousing and distribution programs and processes.• Provide input and analysis as part of the annual warehouse budgeting process.• Manages inbound scheduling process with vendors / carriers to control the flow of product into thebuilding while maintaining level-of-service goals.• Works with Inventory Planning to resolve vendor issues on delivery.• Ensures receipts are reconciled against purchase orders and proper paperwork is forwarded toAccounts Payable and the inventory planning team.• Ensures product meets standards for quality and product specifications for all inbound receipts.• Maintains receiving accuracy in item identification, quantity acknowledged, and putaway activities.• Ensures timely and accurate replenishment.• Determines proper staffing levels needed based on work volume and productivity and effectivelyforecasts needs.• Ensure service goals are met in all areas of responsibility.• Works with other managers to plan and allocate resources across the building.• Ensures BPMs are in place and followed.• Responsible for data integrity and accurate data management within the ERP and WMS.• Ensures housekeeping is maintained.• Pursues initiatives to improve department efficiency leading to lower operating costs, improved quality,and/or improved safety.
Inventory & Production Planning• Participate in inventory strategy development and execute inventory planning process and analysis.• Ensure inventory accuracy to include proper age rotation and date code integrity.• Ensure that systems and procedures are in place and executed to enable full trace of all production inthe case of a food safety or other product recall. This includes product residing in third partywarehouses, contract manufacturers or co-packers.• Review sales and finished goods inventory data in partnership with sales, operations, or customerservice team members to adjust plans as needed to respond effectively to unexpected sales trendsand/or inventory balances.• Facilitate production planning tools and processes and assist scheduler with execution and decisionmaking as needed.• Participate in sales forecasting process.• Monitor product age ensuring product freshness. Communicate with Marketing, Sales, and Finance onage issues or concerns.• Ensure ERP system master data management, integrity, and maintenance for assigned area.
Qualifications:• 3+ years hands-on experience in a food industry or related manufacturing facility.• Track record of successfully selecting, planning, and implementing new 3rd party vendor (warehouse,transportation, etc.) Experience starting up new internal warehousing including design, planning andexecution while meeting service, quality, and cost requirements.• Knowledge of food packaging principles, food industry quality and food safety requirements, and newproduct scale up dynamics.• Demonstrated strength in process improvement, SOP documentation and employee training.• Experience in managing information within an ERP system. ERP implementation experience ispreferred.• Understanding of the basics of change management and has effectively led large scale changes orprocess improvements.• Demonstrated ability to manage multiple priorities, projects, and simultaneous user needs.• Strong project management skills.• Attention to detail.• Good team player able to work well with others and contribute to a positive work environment.• Strong interpersonal skills. Excellent verbal and written communication skills.• Demonstrated ability to collaborate well cross-functionally and work well at all levels of theorganization.• Strong analytical skills, troubleshooting and judgment skills.• Results driven.• Solid computer skills including Microsoft Office tools (Excel, PowerPoint, Word) and related productionand product information systems.• Desire to work in a fast-paced high growth environment.• Must be willing to be a hands-on performer and spend significant time both planning and executedprocesses, analysis and spend time on the plant production and warehouse floor.
Hours, Location and Pay:We offer a competitive base pay rate and comprehensive benefits package for full-time employees. Thisposition works at our Neenah, WI Distribution Center and follows a 2-2-3 schedule 5:45pm to 6:00am.
Physical and Mental Demands:• While performing the duties of this job, the employee is frequently required to sit, hear, use hands totype data, use a personal computer and telephone. This employee may occasionally have to operatebusiness machines and lift and/move up to 50 pounds.• Specific vision abilities required in this job include close vision and the ability to adjust focus.Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions.• Mental demands include multi-tasking, decision making, problem solving, comparing, copying,computing, compiling, analyzing, coordinating, and synthesizing data.• Potential for exposure to chemicals, heights, loud noises, mechanical equipment, wet environments,and other potential hazards exists.
Safety Statement:At TRILLIANT and HORSESHOE, safety is every employee's first responsibility. We expect all employeesto adhere to all safety practices, have the moral courage to stop other individuals from performing unsafeacts, and immediately report unsafe conditions.
Disclosures:• The above statements are intended to describe the general nature and level of work being performedby people assigned to this classification. They are not to be construed as an exhaustive list of allresponsibilities, duties, and skills required of personnel so classified. All personnel may be required toperform duties outside of their normal responsibilities from time to time, as needed.• Responsible for following food safety/regulatory policies and procedures, executing responsibilities asidentified in standard operating procedures, and reporting food safety/regulatory concerns to theProduction or Quality Manager.• Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicantsare subject to a drug screen and background check as a condition of employment.• Trilliant Food and Nutrition and Horseshoe Beverage participate in the E-Verify process.• EEO/AA including Vets and Disabled• If you need a reasonable accommodation for any part of the employment process, please contact us byemail at HR@trilliantfood.com and let us know the nature of your request and your contact information.• Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers.• The principles of the OECD and UN have been taken into consideration and used as guidance in ourhuman rights practices and procedures.