Electronic Data Interchange Coordinator (Finance)
Primary Responsibility :
Define and perform in depth analytical systems development tasks to improve the quality of information and service to functional business units. Responsibilities include test planning, testing, documentation, training, and customer support. Monitor the status of inbound and outbound EDI transmissions to ensure that transactions are successfully received and/or sent.
Works with IT partners business development teams to translate business requirements into technical specifications and creates technical scope document that supports business needs. Actively participates in project meetings in requirements gathering sessions.
Coordinates, produces and distributes business documents such as reports, system and process documentation.
Possess knowledge of programming principles and the I-series platform.
What You'll Do :
• DESIGN: Works closely with Functional/Systems Analyst to develop and document technical designs from functional requirements/specifications, considering architectural, as well as programmatic aspects of the agreed-upon solution. Prepares and validates time estimates for program modifications, enhancements, new application software, or any other technology requirements. Follows appropriate internal processes, as well as established industry standards for software design.
• TESTING: Creates test plans, test files, and scripts for unit testing through integration testing. Performs testing as required & documents results. Perform unit, system and integration testing for appropriate EDI functions. Follows appropriate internal processes, as well as established industry standards for software testing.
• IMPLEMENTATION: Follows appropriate change management and implementation procedures. Ensures that appropriate technical and functional documentation is prepared.
• INTEGRATIONS: Coordinates and implements new EDI methods and systems and enhances and upgrades existing systems. Designs and create user file definitions, maps, and trading partner relationships. Works with both external and internal EDI customers to support, design and develop current and future EDI initiatives.
• SUPPORT: Primarily supports WMS/TMS/EDI and other integration applications. Perform majority of level one and two support (on-call or after hours) on critical applications within the Americold organization, escalating as required. Coordinates and works with call center manager on support tickets that can't be handled by first level support.
• Clearly communicate business and technical issues to both business and IT partners.
• Uses transmission status tracking tools on the AS400 to ensure successful completion of inbound and outbound transactions.
• Is the primary contact for internal and external customers for day to day problems, questions, etc.
• Analyze user requirements, procedures, and problems and make recommendations to improve existing systems.
• Monitors the status of functional acknowledgements and follows up with customers whenever they are not received.
• Resends/reprocesses inbound and outbound transmissions as needed.
• Maintains file of EDI mapping specifications for all transaction sets supported by Americold.
• Develops EDI mapping using various mapping tools within organization
• Maintains a directory of EDI trading partners.
• Travel is estimated up to 25%.
• Other duties as requested.
What Experience and Education You Need :
• Bachelor's of Science degree in Computer Science or equivalent; or equivalent combination of education and experience required.
• 2+ years of experience with AS/400 / iseries and/or Gentran environments required
• 1+ year experience with EDI translator and strong knowledge of Inovis Trusted Link EDI software or Sterling Gentran required
• Good understanding of EDI translations software required.
• Understanding of EDI concepts including transaction set structure, standards compliance, and communication concepts required.
• Working knowledge of FTP/AS2/XML and other communications protocols desired.
• Possesses analytical, problem-solving, and troubleshooting skills
• Has the ability to trouble shoot EDI maps as well as create and maintain mappings.
• Experience with RedPrairie WMS and Integrator a plus
• Experience with SAP integrations and IDOC mapping a plus
• Experience with warehouse management systems and transportation management systems a plus
What Could Set You Apart :
• Excellent written and oral communication skills.
• Knowledge of transportation and warehouse industries.
• Demonstrated planning, task organizing and execution skills.
• Ability to work in team-oriented environment.
• Working knowledge of applicable hardware platforms.
• Strong customer service skills and proven ability to work with both internal and external customers at all levels.
• Demonstrates uncompromising level of integrity and code of ethics.
• Some travel required.
Physical Requirements :
The physical demands described below are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
• Requires the ability to sit for long periods of time, with frequent interruptions
• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
• Requires manual dexterity with normal hand and finger movements for typical office work
• Talking, hearing, and seeing are important elements of completing assigned tasks
• May be asked to visit facility operations in temperatures at or below freezing
• May loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
• Requires the use of various electronic tools
• Occasionally works evenings or weekends in order to complete objectives or to attend meetings
• Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
• Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management
Work Environment :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What We Offer :
Our associates know the answer to the question What's in it for me We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.
Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.
EOE/AA M/F/D/V DFW.
ABOUT US
Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.
