Insurance Apprentice (Finance)
The Crawford Claims Apprentice Program is designed to challenge and reward a select number of candidates with an opportunity to participate in a paid two-year apprenticeship program. The Program consist with targeted coursework at Harper College and relevant work rotations within Crawford's Chicago offices. The Program is intended to provide knowledge, tools, skills, experiences a student can readily apply to future challenges and professional pursuits in the insurance industry with Crawford.
- High School diploma or equivalent
- One (1) or more years of work experience and/or voluntary community service is preferred.
- Basic computer skills
- Good oral and written communication skills
- Attention to detail
- A passion for helping our claimants by listening, investigating, having empathy, using emotional intelligence, and utilizing time management skills to assist them on their road to recovery
- Must be capable of working in a fast paced environment and the ability to learn to be flexible, adaptable, and develop excellent multi-tasking and communication skills
- At least 18 years of age
- High School diploma or equivalent
- US Citizen or Work Visa
- Valid Driver's License
- Enrolled and validated as college ready by Harper College Admissions
- Executed Crawford Insurance Apprentice Offer Letter
- Executed Harper College/Employer/Apprentice Agreement
- Open to job opportunities at the conclusion of the program that may include relocation
- While working closely with a highly trained mentor, learn and demonstrate the aspects of insurance claims handling and independent/Third Party Administrator adjusting, including, but not limited to:
- The basics of claims adjusting
- Use of a claim system
- Electronic document retention and claim file documentation
- Claim investigation
- Claim damage assessment - injury and property related items
- Claim valuation assessment
- Key Performance Indicators (KPI) Compliance
- Diary management
- Client relationship building
- Maintain acceptable product quality through compliance with service standards
- Upholds the Crawford Code of Conduct.
