Sierra7
Director of Communications and Outreach (Finance)
A Director of Communications and Outreach for the Social Security Administration's (SSA) Ticket to Work program isresponsible for developing and executing comprehensive communication and outreach strategies to increase awareness and participation among eligible beneficiaries, service providers, and key stakeholders. The director will plan, coordinate, and oversee communication efforts to promote the Ticket to Work program, ensuring alignment with SSA objectives and program goals.
Key Responsibilities:
Develop and implement comprehensive communications and outreach plans that align with SSA objectives and program goals.Coordinate and execute beneficiary and provider outreach initiatives, including digital campaigns via GovDelivery.Propose innovative strategies to promote the Ticket to Work program, subject to SSA approval, targeting eligible beneficiaries, service providers, influencers, and partner organizations.Create and manage high-quality content for a variety of channels (web, email, social media, events), ensuring consistency and adherence to agency guidelines.Conduct and apply market research to optimize communication efforts and identify new outreach opportunities.Monitor, analyze, and report on communication campaign effectiveness and adjust strategies accordingly.Collaborate with internal teams, SSA officials, and external stakeholders to enhance program visibility and participation.