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Grand Lake Casino

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Facilities Manager (Maintenance)



Facilities Manager

Department: Maintenance

Classification: SCOGC GL

Exemption Status: Non-exempt

Reports To: Senior Manager, Casino Operations

Pay Grade: TBD

Location: All GLC Properties

Position Summary — Oversees Facilities Personnel and ensures efficient and precise completion of all jobs.

Essential Functions — An individual in this role must be able to perform the following functions with or without reasonable accommodation.

  • Supervise department staff, overseeing timecard reviews, corrective actions, and departmental scheduling
  • Monitor and evaluate employee performance to ensure optimal productivity
  • Oversee and utilize maintenance tracking systems for ticket management
  • Develop and manage preventive maintenance schedules for all major systems
  • Conduct daily walkthroughs of the property
  • Ensure work areas, tools, and the overall facility are maintained in a clean, orderly, and professional condition at all times
  • Keep a high level of cleanliness and professional appearance at all times
  • Foster friendly, courteous relationships with customers and staff
  • Collaborate with others on special projects or tasks
  • Coordinate with external vendors, contractors, and suppliers for repairs and services
  • Monitor and manage department budgets and provide cost estimates
  • Maintain inventory of tools, parts, and supplies; ensure proper storage and timely reordering
  • Ensure all work complies with safety, environmental, building, and tribal gaming regulations
  • Adhere to all Grand Lake Casino policies and procedures

Qualifications 

  • Minimum 3 years of experience in facilities or building maintenance, with at least 1 year in a supervisory role preferred
  • Experience with preventive maintenance scheduling and vendor coordination preferred
  • Experience in hospitality, casino, or commercial property environments preferred

Knowledge, Skills, and Abilities

  • Knowledge of Casino infrastructure, including HVAC systems, plumbing, electrical, and other critical components.
  • Strong analytical skills to troubleshoot issues, make informed decisions promptly, and implement effective solutions.
  • Excellent communication skills to interact with team members, other departments, and upper management, fostering positive working relationships and ensuring clear communication of maintenance objectives.
  • Ability to read and interpret plans, instructions and specifications while laying out work areas where construction work will be performed.
  • Knowledge of occupational health and safety regulations to maintain a secure environment for employees and patrons.
  • Skilled in using various tools, equipment, and technologies relevant to maintenance work.
  • Ability to perform physically demanding tasks, such as lifting heavy objects and standing for extended periods.

Other Requirements — Required to obtain and maintain a Seneca Cayuga tribal gaming license and a state issued I.D. All applicants must successfully pass a pre-employment drug screening prior to beginning employment. Must be at least 18 years of age.

Physical Requirements — Possess the physical stamina and capability to perform various tasks, including lifting heavy objects (up to 50 lbs.), standing for extended periods, and engaging in physically demanding activities to ensure the effective upkeep of the facility. Must be able to reach, push and pull with hands and arms, sit, climb, balance, stoop, kneel, and crouch.

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