NeighborHealth Corporation

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Specialist, Family Engagement (Personal Services)



Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type:

Full time

Department:

Kids Activity & Nutrition

All Locations:

250 Sumner Street

Position Summary:

Family Engagement Specialist is a liaison between Let's Get Movin' program and eligible and active program participants to enhance program enrollment and participation.

Essential Duties & Responsibilities                      ​

  • Provide initial assessment of assigned patients referred to LGM.  Educated parents of available opportunities and facilitate enrollment in programs through appointment scheduling and application completion.
  • Provide ongoing outreach and follow up with families who have inquired about LGM program offerings. 
  • Document all outreach and enrollment efforts in the Epic Medical Record and appropriate excel spreadsheets
  • Maintain communication with program staff to ensure successful program enrollment and participation.
  • Responsible for follow up with all program participants with less than optimal attendance to reduce barriers and reinforce importance of attendance.
  • Development of system to reduce the time between the date that the referral is generated & LGM's attempt to connect with the family.
  • Provide coaching support  to after school and summer program as needed.: deliver fitness and nutrition lessons ensuring participants build skills gradually and maintain interest in participating in all activities.
  • Responsible for REDCap data entry. Provide administrative support to maintain after school and summer program records needed for grant reporting.
  • Work with LGM management team in program development efforts to enhance quality and growth as well as streamline efforts for increase efficiency.
  • Coordinate and support the delivery of family focused programming.
  • Support coordination of in-school nutrition and facilitate sessions.

EDUCATION:

  • Bachelors Degree

EXPERIENCE: 

  • Strong Spanish skills

SKILLS/ABILITIES:

  • Proficient computers skills in Excel, Powerpoint. 
  • Strong verbal and written communication skills

PAY RANGE:

$22/hr up to $33/hr based on experience

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